Shop and Cocktail Pouch FAQ
For local delivery, cocktails are made fresh and are hand delivered in Stratford-Upon-Avon, CV37 area (free of additional charge) on the first following Friday. Outside of these areas, a postal option is available, Cocktails will be made to order with 48 hours notice required before delivery date. They are posted with an overnight courier but we cannot guarantee their arrival on the specified date once they have left us.
Our Mother’s Day Afternoon Tea Gift Pack is only available for the listed local areas – if you order this for postage outside of these areas, we will need to cancel this order and fees incurred will not be refunded. You will be able to exchange for cocktails instead but the Afternoon Tea can NOT be posted by us outside of CV31-CV35 and CV37 areas.
When available, Brownie boxes are posted on a Thursday or Hand Delivered on a Friday, unless agreed otherwise before ordering.
Bottles are shipped within 2 days of ordering with an overnight courier.
Changes to hand delivered orders cannot be made after 16:00 on a Thursday.
Please ensure that someone aged 18 or over is at the address to take delivery, we cannot be held responsible for missed deliveries.
If your item arrives damaged, please inform us immediately on email@example.com.
As Cocktails are made fresh and to order, we can not accept returns. If you are not satisfied with your order, please inform us immediately with as much information as possible in order for us to arrange a refund where suitable. We advise that most cocktails are best consumed within 5 days.
We take care to ensure that our pictures and descriptions of the goods are accurate. There may be some variations to your particular cocktail but ingredients listed will always be used. Pouch content is the same volume as would be served on our bars.
We do list all ingredients but cannot guarantee other allergens would not be present. We believe all cocktails are vegan however we are not aware of all additives so can send you a list of each items ingredients to confirm.
Sip ‘n’ Swig trades as a partnership business.